Processes and Systems
July 20, 2010, 8:39 am
Filed under: leadership | Tags: , ,

Efficiency is a good thing. Whether at our jobs, in ministry, or in our personal lives, having systems or processes that work for you (and not the other way around) make life much more enjoyable and productive.

If you’re like me, there are processes or systems for things that I routinely do that frustrate me. They don’t work for me. Because of the frustration, I typically procrastinate or do a less than an excellent job at the task. Often, because a process doesn’t work for me, not only does it frustrate me, but it often costs me. Let me give you a quick example.

I’m sure most of you are familiar with Redbox. It’s a fantastic idea that has revolutionized the DVD rental business. They have rental kiosks at locations all around town and for only 99 cents per night, you can rent a movie. Compared to traditional rental stores like Blockbuster, this is an amazing benefit for the customer. DVD rentals for only 99 cents!

There is only one problem, the process just doesn’t work for me. My last Redbox rental cost me over $7. The one before that, over $14. I could give you example after example of how I have over paid because the process apparently doesn’t fit me well. Basically, I have a hard time remembering to return the DVD’s the next day, or I’ll forget about them completely.

My solution: a different process called Netflix. I pay one flat fee per month for Netflix and DVD’s are sent to me in the mail. When I’m done with them, I return them at my convenience. Whether I kept the movie for 1 day or 20 days, it costs me the same. Netflix is the perfect process and system for me.

Admittedly, what I mentioned above is not a process change that has radically altered my life (although it is probably saving me a few dollars each month). But, it is a process and system that works for me. As I begin to examine different areas of my life (at work, at home, in ministry) I am seeing more and more that I can do one of two things.  I can keep “beating my head against a wall” with processes and systems that limit me, frustrate me or cost me – Or – I can change things. I can do things differently. I can search for, ask help for, or invent a process that works for me.

In the comments below, I would love to hear about processes or systems that you’ve changed to work for you.


1 Comment so far
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The redbox system works well for me, because I’m not the one working it–my wife does. You have helped me realize a good truth, though. Sometimes the best way for a process to work is to have someone who can actually work the process be the one to do it. Good thoughts that go far beyond redbox.

Comment by Jason Cross

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